Question: What is the best way to have the sales staff be less afraid to bring GE Money credit financing up to every person? How do you get them comfortable?

Answer: I think it's just practicing and role-playing and making someone more comfortable. If you constantly talk and share tips on best practices, I think that someone is gonna work comfortable selling financing. If your unfamiliar with something, it's a little harder to do. But if you practice and share success stories and then your sales team would feel much comfortable in offering it to every customer that comes in.

The funny thing it about it is that doing the practice and role-play can seem really kind of goofy and hunky is you're going through when you practicing it with everything else. But a couple of the dealers that I worked with, that kind of thing that turned into a game where they try to stamped the other person right. So you walk around the shop and there's no customer in there. They're q ... Read more »

Question: My sales are always guys worried that certain customers won't get approved in their GE Money credit application. So they refuse to bring up financing in hope that customer will just pay cash or the major credit card. How do you recommend to train them how to handle that?

Answer: That is absolutely the biggest fear that people have. When the one come through it and somebody's not going to get approved. There are two things that to be pointed out. First one is that you are really going to approvals. You'll see a high approve rates with GE Money than other lenders out there. If someone is not really to get approve, they typically know it in advance. Financing is something that is out there in the market whether you're buying a TV, a car, a furniture, or a bike, it doesn't matter. People are used to getting financing. And when they're applying for financing with you, it's not the first time that they've applied for financing. So the first thing to do is know ... Read more »

How quickly does approvals come through from a submitted credit application in GE Money?

Answer: Within a matter of minutes, you can get approval back from a submitted credit application. Takes no time at all. If by any chance you have a any issues, you can always call to GE Money merchants services line. They can assist you as well.

GE Money merchants services phone number: 1-800-333-1082